Niloofar Falahi

Data Analyst | Marketing & Customer Insights

I work at the intersection of data, marketing, and customer understanding. My background combines market research, digital marketing, campaign performance, and analytics, with a focus on turning complex information into clear insights and practical decisions.

photo 2025 08 28 18.43.27

Based in Antwerp · Open to data, marketing analytics, and insights roles

What I do

Data & Reporting

I analyze data, structure KPIs, and create clear reports that help teams understand performance and make better decisions.

Marketing & Customer Analytics

I connect campaign results, customer behavior, CRM signals, and web analytics to improve targeting, communication, and growth.

Market Research & Insights

I work with qualitative and quantitative research to identify patterns, drivers, barriers, and customer needs.

About me

I am a marketing and insights professional transitioning into data-focused roles. Over the past years, I have worked across digital marketing, campaign strategy, customer communication, market research, and performance analysis. This mix shaped how I work: I do not look at data only as numbers, but as signals about people, behavior, needs, and business decisions.

I am currently completing an MSc in Business Economics with a focus on Data Science and Artificial Intelligence at the University of Antwerp. My goal is to work in roles where I can combine analytical thinking, customer understanding, and clear communication.

  • Based in: Antwerp, Belgium
  • Focus: Data, marketing analytics, customer insights
  • Tools: Python, SQL, Excel, GA4, Power BI
  • Current: MSc Business Economics – Data Science & AI

Skills

Analytics

Python · SQL · Excel · R · Power BI · Data cleaning · EDA · KPI reporting

Marketing Analytics

GA4 · Campaign analysis · SEO performance · Funnel analysis · CRM · HubSpot

Research & Insights

Survey analysis · Qualitative synthesis · Segmentation · Concept testing · Customer insights

Reporting & Decision Support

Analytical reporting · Insight synthesis · Dashboard presentation · Business recommendations

Languages

English — C1

Professional working proficiency

Dutch — B1

Intermediate, actively improving

French — B1

Intermediate

Persian — Native

Selected experience

Market Researcher — Human8

Consumer insights · Survey analysis · Qualitative synthesis · Segmentation

Worked on multi-market consumer research projects by analyzing quantitative survey results and qualitative inputs, supporting client-ready insights, report storylines, and recommendations.

Senior Marketing Specialist — Jabama

GA4 · SEO · Campaign performance · CRM · Customer journey

Led data-informed marketing and SEO activities, using performance data and customer insights to support campaigns, content optimization, and growth decisions.

Social Media & Communications Manager — Bodyspinner

CRM insights · Digital campaigns · Social media · Performance reporting

Managed digital campaigns across social, email, SMS, influencer, and paid channels, using campaign metrics and customer signals to improve engagement and sales outcomes.

Marketing Strategy Senior Advisor — Revaal Business Consulting

Market inputs · Strategic recommendations · Tourism · Impact evaluation

Developed marketing strategies and evaluation frameworks using field data, market signals, and behavioral inputs for investment and tourism-related projects.

Achievements

Top 10 Finalist — Crelan Data Science Challenge 2025

Issued by University of Antwerp · Faculty of Business and Economics / Crelan · Nov 2025

Top 10 team in an academic data science challenge focused on credit risk modeling, evaluated via AUC on a competitive leaderboard. Applied feature engineering, model comparison, and validation techniques.

#Credit risk modeling  #Feature engineering #Model validation #AUC

Iran’s National Elites Foundation Scholarship

Issued by Iran’s National Elites Foundation · May 2010

Awarded as academic recognition for strong educational performance.

Education & Certificates

M.Sc. Business Economics - Data Science and Artificial Intelligence

University of Antwerp-Belgium
GPA: 15.86/20 - Cum laude
Focus: Machine Learning, Data Analytics, Business Applications of AI
Relevant skills: Python, SQL, experimental thinking, analytical reporting

M.Sc. Business Administration - Electronic Commerce

University of Tehran-Iran
GPA: 19.25/20
Focus: Digital business, customer behavior, marketing technology, analytics-driven decision-making

Data-Driven Decision Making (DDDM)

Course Certificates Completed:
Data-Driven Process Improvement
Data Analysis and Visualization
Applied Analytics and Data for Decision Making

Value Chain Management

Course Certificates Completed:
Managerial Accounting: Cost Behaviors, Systems, and Analysis
Managerial Accounting: Tools for Facilitating and Guiding Business Decisions
Operations Management: Organization and Analysis
Operations Management: Quality and Supply Chain
Developing a Winning Marketing Strategy
Developing a Marketing Mix for Growth

Contact

I am open to full-time roles, interviews, and professional conversations related to data analysis, marketing analytics, customer insights, and market research.

Based in Antwerp, Belgium